Conversations With Moleskine - official complaint lodged with Moleskine

Me: This Christmas, my friends bought me the 12-month - Colour a month planner, which I love very very much.

First off, I no longer go through life haphazardly and seeing as how there is some order to my daily chaos, I feel I am in much better control of my well-being.

Unfortunately, I found a glitch in this planner. I noticed that the last two lines of each page allow for me to plan the temperature and weather. I have tried to plan for the weather, but it doesn't seem to work.

On January 7th, I planned for snow and -10 degrees celcius. Neither happened. Perhaps I was not specific enough in my description of the snow? Or maybe I forgot to put down the correct measurement and notation after "-10".

Again, on January 8th, I planned for it to rain meatballs with a temperature of hot and spicy. Nothing happened.

Can you please advise on the best way to plan for the weather? Perhaps this is a flaw in just my planner? I hope you don't have to do a recall for it.

Thank you for your speedy response.

Vittoria Cleva the customer support agent: Dear Ms Lim

thank you for your email. The purpose is to write down the temperature and weather at the end of the day.

Kindest regards,

vittoria cleva

Me: Hi Vittoria,

So what you're saying is this is more of a retrospective journal. Like a diary.

I feel the word "planner" is somewhat misleading then.

Well, when Moleskine does manage to create a real planner, one that plans for the weather, please let me know.

Good day,

Gabrielle